Privacy Policy
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website and services.
Interpretation and Definitions
Definitions
- Company refers to HighPoint HVAC.
- Device means any device that can access the Service such as a computer, phone, or tablet.
- Personal Data means information related to an identified or identifiable person.
- Service refers to this website and related services.
- Usage Data means data collected automatically from use of the Service.
- You means the person using the Service or the legal entity represented by that person.
Collecting and Using Your Personal Data
While using our Service, we may ask you to provide personally identifiable information such as name, email address, phone number, and location details.
Types of Data Collected
- Contact details submitted through forms or quote requests.
- Basic technical usage data such as browser type, pages visited, and timestamps.
- Communication details when you contact us by phone, email, or website form.
How We Use Personal Data
- To provide and maintain our Service.
- To respond to inquiries and manage customer requests.
- To contact you about service updates, appointments, and related communications.
- To improve service quality, operations, and customer experience.
- To comply with legal obligations and protect business rights.
How We Share Personal Data
- With service providers who help deliver and support services.
- For business transfers, mergers, or acquisitions when applicable.
- With affiliates and partners when required to fulfill service requests.
- With legal authorities when required by law.
- With your consent for other disclosed purposes.
Cookies and Tracking
We may use cookies and similar technologies to improve website function, understand general traffic behavior, and provide a smoother user experience. You can adjust browser settings to block cookies, but some site features may not function properly.
Retention and Security
We retain Personal Data only as long as necessary for the purposes in this policy, legal compliance, and dispute resolution. We apply reasonable safeguards to protect your data, but no internet transmission method is completely secure.
Your Data Rights
Depending on your location, you may have rights to request access, correction, or deletion of personal data associated with your interactions with our Service. To make a request, contact us using the information below.
Children’s Privacy
Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.
Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.
Policy Updates
We may update this Privacy Policy from time to time. Changes are effective when posted on this page.
Last updated: 2025/12/06 02:35:55
Contact Us
If you have any questions about this policy, contact us at owen@highpoint-hvac.com or visit our Contact page.